1. Can you produce according to the samples or drawings?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
2. What is your terms of payment?
Usually,we accept T/T,irrevocable L/C at sight.For regular orders, Terms of payment 30% deposit,full payment before delivery the goods.
3. What is the lead time?
It usually takes 40 to 50 days after sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
4. What is your terms of packing?
We usually provide white mount inside box , use customer color label, can also according to the requirements of the customer do the sealing layer 3 of white or yellow paper inside the box.Carton with 5 layer to strengthen the export standard white or yellow box. The customer order quantity to reach 500pcs, can be provided free of charge color box and design.
5. What is your terms of delivery?
We accept EXW,FOB,CIF,etc. You can choose the one which is the most convenient or cost effective for you.
6. How to solve the quality problems after sales?
Take photos of the problems and send to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.
7. What's your MOQ?
Spray paint at least reached 60pcs, electroplating reached 100pcs.
8. Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
9. You are manufacturer or trading company?
We are factory. Welcome to visit our factory at anytime.
10.How do you control the quality?
Our products from design to material selection, to shape will pass by raw material
/polishing/inspection/paint/plating/review/narrow&wide voltage aging test /packaging/final inspection etc. Every process go through strict inspection/ re-inspection/ sampling inspection/ final inspection.
11.Where is your main market?
Our main market is European, also have some in Oceania/South America etc.
Like Spain/Germany/Italy/Poland/Russia/Norway/Slovakia/Israel/New Zealand/ South Africa/Brazil/Peru/ Dubai etc. countries.
12.What certificates do you have?
All of our products are produced according to CE standard . Our products already obtained CE(TUV), ROHS certificate. All driver we used has CE and TUV certificate and 3 years warranty.
13.What colors can be produced for your products?
Generally speaking, we use spray-painting, electroplating and oxidation to make surface treatment. For colors, there are white, black, gray,chrome,sandy nickle,antique brass,aluminum and coffee for your choice, what's more , we can make any color according your color sample.
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